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Getting reviews

How to ask for Google reviews, when to ask and what to say, with timing and wording drawn from more than half a million real reviews.

The owner of a newly opened independent florist arranges buckets of fresh flowers outside the shop in morning light.

Getting reviews

What's a Realistic Review Goal for a New Business?

Five genuine reviews first, then the typical count for your trade: under ten for many trades, over a hundred for vets and venues. Benchmarks from 46,800 businesses.

6 min read

A customer leaves a garage with car keys in hand while a mechanic waves goodbye, a wall clock showing late afternoon.

Getting reviews

Best Times to Ask Customers for Reviews

Ask at the customer's high point, then send the link within hours, ideally late morning or mid-afternoon on a weekday. Timing data from 524,000 recent Google reviews.

6 min read

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From the blog to your market

See what customers say about your market.

Each Rate My Ratings report reads every public review of every comparable business in one category and one location, and turns them into a five-part document you can act on.

  • What you getOne password-protected web document in five parts: Overview, Experience, Persona, Benchmark, Strategy.
  • Where the data comes fromPublic reviews on Google Maps, attributed to the business that received them and presented in aggregate.
  • How it's pricedA one-time purchase per market. No account, no card on file, nothing to cancel.